Elegante dove design academy

Elegante Dove Design Academy – Eddac (“I,” “we,” “us,” “our”, “me”) values the privacy of our users (“you,” “your”) and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit our website or use our services. By accessing or using our services, you consent to the collection, use, and sharing of your information as described in this policy.

1. What This Privacy Policy Covers

This Privacy Policy applies to the treatment of personally identifiable information (“Personal Data”) collected when you access or use our educational services. This policy does not apply to the practices of third parties that we do not own or control or to individuals we do not employ or manage.

If you are under the legal age to form a binding contract (18 years in most jurisdictions), you may only use our services with the express consent of your parents or legal guardian. Please review this Privacy Policy with your parents or guardian to ensure understanding and compliance.

We collect Personal Data from children only when a parent and guardian, has provided consent for such collection. If we discover that we have collected personal data from a child without the necessary consent, we will delete it promptly. Parents and guardians can contact us at info@eddac.se for inquiries.

2. Data You Provide to Us

We may collect different types of data depending on how you use our services. Below are the various categories of personal data we collect, what they entail, and the legal basis for processing them.

2.1 Account Data:

When you create an account to access lessons, we collect your email address, password, and account settings. If you create an instructor account, we also collect your name, email, password, and account settings. Depending on the features you use, we may request additional information such as occupation and skill interests for learners, or government ID and date of birth for instructors.

Legal Basis for Processing: Performance of contract; Legitimate interests (service provisioning, identity verification, fraud prevention, and security).

2.2 Child’s Learning Data:

We collect data related to the child’s educational progress, including lessons completed, assignments submitted, quiz results, and course feedback. This also includes data such as course purchases, certificates, and interactions with instructors.

2.3 Profile Data:

You may choose to provide profile information such as a photo, biography, country, and language preferences. Instructors may have a more detailed teaching profile. This data may be publicly visible depending on the settings of the platform.

2.4 Shared Content:

If you share content on our platform, such as educational materials, reviews, photos, or posts in discussions, we collect and store that information. This content may be publicly visible, depending on where it’s posted.

2.5 Payment Data (Student):

When you make a purchase, we collect necessary payment details, including your name, billing address, and ZIP code. You provide payment information directly to third-party payment processors (e.g., credit card details).

2.6 Payment Data (Instructor):

If you’re an instructor, we collect your payment details, such as your email address and payment account ID. We may also collect tax-related data if required by law.

2.7 Data About Accounts on Other Services:

If you link your social media or other third-party accounts (e.g., Facebook) to our platform, we may collect data such as your name, email address, and profile ID, depending on the privacy settings of the third-party platform.

2.8 Promotions, Sweepstakes, and Surveys:

If you participate in promotions, contests, or surveys, we may collect your name, email address, phone number, and postal address. This data is used to administer the promotion or contest and notify winners.

2.9 Customer Support and Communications:

If you contact us for support or report issues, we will collect your name, email address, message content, and any other relevant details. This helps us provide assistance and respond to your inquiries.

3. Information We Collect Automatically

We may automatically collect data through cookies, web beacons, and other tracking technologies, including:

– IP address, browser type, and operating system.

– Pages viewed, links clicked, and session duration.

– Referring URLs and interactions with our services.

4. How We Use Your Information

We use the collected Personal Data to:

– Provide and personalize our services.

– Respond to inquiries and fulfill requests.

– Improve our educational offerings and user experience.

– Send updates, promotional content, and service-related communications.

– Analyze service usage for improvement.

5. Sharing Your Information

We do not sell or rent your Personal Data. We may share it with:

Service Providers: Third parties assisting us in providing our services (e.g., payment processors, analytics providers).

6. Legal Compliance: To comply with legal obligations or respond to valid legal requests.

Business Transfers: In the event of a merger, acquisition, or sale of assets.

7. Children’s Data Protection

Elegante Dove Design Academy complies with the EU General Data Protection Regulation (GDPR) and the Children’s Online Privacy Protection Act (COPPA). We collect children’s data only with verifiable parental or guardians consent and take appropriate measures to protect such data. Parents can access, review, and request deletion of their child’s data at any time.

8. Data Security

We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Under GDPR and applicable EU data protection laws, you have the right to:

– Access your Personal Data.

– Request corrections to inaccurate data.

– Request deletion of your Personal Data.

– Object to processing your data.

– Withdraw consent at any time.

To exercise your rights, please contact us at info@eddac.se

10. Data Retention

We retain Personal Data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

11. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of such external sites and recommend reviewing their policies before sharing any personal information.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@eddac.se